With Royal Caribbean suspending cruises for due to the Coronavirus outbreak, there are a lot of people who may be getting a Future Cruise Credit because of a canceled sailing.
Many cruisers have questions about how a Future Cruise Credit works, and I did some digging to find answers.
This voucher for a specific amount comes with its own set of rules and things to know, so here is a breakdown of what Royal Caribbean’s Future Cruise Credit is all about.
What is a Future Cruise Credit?
A Future Cruise Credit (FCC) is essentially a voucher for future travel. It has a monetary amount associated with it, and it is provided in lieu of a refund.
What can I use the Future Cruise Credit towards in the future?
A FCC may be used towards the deposit and/or base cruise fare of any future cruise.
It cannot be used to pay:
- Port fees
- Prepaid Gratuity
- Shore Excursions
It can be used towards a new sailing you book, or any existing sailing you have previously booked.
As of June 6, 2020, a FCC can be used for a new cruise reservation deposit.
As it pertains to the Future Cruise Credits issued under the Cruise with Confidence program, the Cruise with Confidence FCC cannot be redeemed to repurchase the same sailing where the original booking canceled.
How is my Future Cruise Credit calculated?
The FCC compensation amount for impacted sailings is based on the total cruise fare paid at the guest-level and is exclusive of taxes, fees, and prepaid gratuities which are being refunded to the original form of payment.
What if the amount of my Future Cruise Credit exceeds the value of the next cruise I book?
If there is leftover value in the Future Cruise Credit, the remainder will be reissued in a new Future Cruise Credit. The new FCC will have the same expiration date as the previous voucher.
How do I receive my Future Cruise Credit?
Once a FCC is issued, it is sent to each guest via email.
It can take a bit of time for a FCC to become available. A few weeks is fairly typical, but it largely depends how busy Royal Caribbean is with processing them.
When will I receive my Future Cruise Credit from the 2020 cancelled sailings?
Monday, April 13th, 2020, if your sail date was on or before April 10th, 2020, or on Ovation of the Seas April 11th, 2020, Radiance March 14th, 2020, Jewel of the Seas March 19th – May 5th, 2020, and all April 2020 Spectrum of the Seas sailings.
Monday, April 30th, 2020, if your sail date was April 11th – May 11th, 2020, including Alaska sailings departing May 12th – June 30th 2020, Empress of the Seas June 1st, 2020 & June 12th, 2020 sailings, and May 2020 Voyager of the Seas sailings (excluding May 25th, 2020 sailing).
Friday, May 22nd, 2020, if your sail date was on or after May 12th, 2020.
Tuesday, June 30th, 2020, if you sail date was between June 12th – July 31st, 2020 (excluding Vision of the Seas June 13th, 2020 and Anthem of the Seas June 20th,…